Planners navigating platform urbanism

This research reflects on the role of an urban planner in an increasingly connected, data-driven urban context. The rise of urban-focused digital platforms has positioned 

municipalities as key customers for profit-driven organizations selling data and analytical tools to enhance quality of life in cities. This research focuses on ten urban-focused platforms and assesses their market positioning (promised value) and real-life application (actualized value), uncovering benefits and challenges associated with their use. The analysis explores how platforms can influence planning decisions, and a planner’s role in

influencing the use of platforms. Findings suggest that planners have a critical role to play in determining each platform’s ability to provide real value within each city’s unique context. Recommendations highlight considerations for planners, specifically: the limits of platform data, potential trade-offs, and alignment with current state operations. An acute understanding of these dynamics will support planners in navigating platform urbanism while upholding the public interest.

Key words: Platform Urbanism; civic technology; urban planning innovation.