Benefits, Failures & Implementation of Intranets: An Intranet Action Plan For Goeasy Ltd.

Employee intranets have long served as tools to transfer information and strategic initiatives to corporate employees. However, over the last two decades, intranets have evolved into tools for not only top-to-bottom communication, but empower employees to communicate upward, collaborate, ask questions and participate in the virtual culture of the organization. With a rising popularity and dependency on instant messaging, tech-savvy interactions and prompt access to information, workers expect their employers to inform while providing a vibrant, interactive place to work. Although there’s no shortage of available technology to create the ideal portal, developing, implementing, adapting and maintaining an intranet is not an easy task. This applied research project is designed to build a case study for goeasy Ltd., a mid-sized, non-prime lending company, who is scheduled to implement an intranet in Q4, 2021. This MRP draws upon existing scholarly sources and personal observation within the organization to serve as a research foundation for an official procurement plan for the organization’s intranet project.