What We Heard Report #3: Findings from HSO’s Public Engagement in the Development of a New National Long-Term Care Services Standard

This report summarizes findings from the Public Engagement activities that supported  the development of HSO’s National Long-Term Care (LTC) Services Standard. HSO heard from over 18,800 Canadians in 2021 and 2022 through the Public Engagement activities. All engagement participants gave consent for their information to be used for the development of the standard. In accordance, all responses have been treated in confidence and have been anonymized in this report.